Bank Payment

there are two ways to buy.
1º ) Purchase in Web: the purchase process can be done in our web ( where you must follow step by step fats & easy).
You will receive the payment detail to make a Wire from our sales agents.
2º) Assisted Ordering: we will assist you step by step with a budget, which must be approved and then we will send you the payment detail to make a Wire.

• You have a Budget in web cart / or a sales agent will give you a budget with  invoice ID, and the total to pay.
• The Total include everything, shipping cost, products and wire fee.
• The quote is normally in dollars, if you need to quote your payment in another currency, ask your sales agent.
• Your budget is valid for 10 days. after this period, you must request a new budget.
• Making a Bank Transfers is very easy. Many banks have an App, web or a telephone consultant to do very easy.
• The Sales agent will give you the bank account, when you confirm the Budget.
• When you make a payment,  please notify your sales agent not to waste time in the shipment process.
• When we receive the payment, the shipping process will start according to the chosen shipping method (DHL, EMS, postmail. formal export, others …)
• Remember that you must give us the shipping information (name, address.. )

• Remember to send the shipping information & details
  The sales agent will ask you the shipping information, it´s important even to give it before the payment to advance the shipping documentation.
• The information commonly requested :
  – Recipient Name,
  – Address or PO BOX or the equivalent,
  – Contact Phone Number, 
  – Contact email,
  – Contact Whatsapp,
  – Other information you consider:
  …business hours…, …ask Secretary… , …Monday through Thursday.., etc.
  
• It´s important that you clarify this information for us, because often don´t match with the Paypal info, or your  info registration on our website , if  are simply the same just clarify us so we can be used in documents and shipment/s.

Each shipping method has its own implications , Couriers(exampleDHL), EML(fast mail), post mail(UPI affiliates), regular exports, others:
– EMS detail
– Postmail detail
– Courier (DHL) detail
– Regular Export detail
– Others

Main Features:

• We try to quickly process Shipments: commonly it can take 24 hours to 48 hours to prepare documentation and the shipping process, although most of the time, it´s very fast and is processed in the day.
• Delay in dispatch:
  Eventually it can take more time, but in this case we will notify you before sending us the transfer (sometimes we do not have stock for some products and we need to order them for you, to our suppliers / Laboratories). In this possible scenario we will let you know how many days it will take.
• Track & Trace:
  We will give you the shipping number / guide / track number (depending on the shipping method you have chosen) as soon as we deliver , and will follow your shipment tracking movements and any questions you need to solve.

  Alternatives:
  Postmail is the cheapest alternative if you are not in a hurry.
  Courier (DHL) is the fastest and most efficient alternative
  EMS (fastmail) is a faster intermediate alternative than Postmail and cheaper than Courier.
  Regular exports are reserved for operations of volumes higher than the standard international palletizing, reserved for large buyers.
  Our Sales Agents will help you choose the best option and will try to implement with our foreign trade department any new option that you propose.

Take a look : “Task, Costs and Risks”